Privacy Policy

Nocturne AI LLC and Associated Platforms

Last Updated: [DATE]
Effective Date: [DATE]

1. OVERVIEW

This Privacy Policy governs the collection, use, and protection of personal information across all platforms operated by Nocturne AI LLC, including:

• Nocturne Fiction - Serial fiction and content subscription platform
• Quorra - Visual web design platform and tools
• Sonny - Desktop AI memory management application
• HeartLogic/Empathic - Emotional AI safety and interaction systems
• Associated websites, applications, and services

Our Commitment: We are committed to protecting your privacy and handling your data with the highest standards of care, particularly emotional and behavioral data collected through our AI systems.

2. INFORMATION WE COLLECT

2.1 Basic Account Information

• Name, email address, and contact information
• Account credentials and authentication data
• Billing and payment information (processed through secure third-party providers)
• Geographic location (country/region level)

2.2 Platform-Specific Data Collection

Nocturne Fiction Platform

• Reading preferences and content consumption patterns
• Subscription and payment history
• Content ratings, reviews, and interaction data
• Reading progress and bookmarks
• Author/reader communication records

Quorra Design Platform

• Design projects and website creation data
• Template usage and customization preferences
• Export history and code generation logs
• Collaboration and sharing activities

Sonny AI Memory System

• AI interaction history and conversation logs
• Memory preferences and backup configurations
• Usage patterns and feature utilization
• Performance and system optimization data

HeartLogic/Empathic Emotional AI

• Emotional interaction data (with explicit consent)
• Sentiment analysis and emotional state indicators
• Crisis intervention trigger data
• Adaptive response preferences
• Emotional pattern recognition data

2.3 Technical Information

• Device information and operating system details
• IP addresses and network connection data
• Browser type, version, and settings
• Application performance and error logs
• Security and fraud prevention data

2.4 Usage Analytics

• Platform navigation and feature usage
• Session duration and frequency
• Performance metrics and optimization data
• A/B testing and experimentation data

3. SPECIAL PROTECTIONS FOR EMOTIONAL DATA

3.1 HeartLogic Emotional Intelligence Framework

Our emotional AI systems are governed by the Four Laws of Emotional Robotics:

3.2 Emotional Data Consent

• Explicit opt-in required for emotional data collection
• Granular controls over emotional analysis depth
• Immediate deletion options for emotional profiles
• Regular consent renewal for continued emotional tracking

4. HOW WE USE YOUR INFORMATION

4.1 Service Delivery and Improvement

• Provide and maintain platform functionality
• Personalize user experience and content recommendations
• Improve AI system performance and accuracy
• Develop new features and capabilities

4.2 Communication and Support

• Send service updates and important notifications
• Provide customer support and technical assistance
• Respond to inquiries and feedback
• Send marketing communications (with consent)

4.3 Safety and Security

• Detect and prevent fraud and abuse
• Enforce terms of service and community guidelines
• Protect platform integrity and user safety
• Comply with legal obligations and law enforcement requests

4.4 Research and Development

• Conduct aggregated research and analytics
• Improve AI algorithms and emotional intelligence systems
• Develop new products and features
• Participate in academic or industry research (anonymized data only)

5. DATA SHARING AND DISCLOSURE

5.1 We Do NOT Share Personal Data Except:

Service Providers

• Trusted third-party service providers under strict contractual obligations
• Payment processors for billing and subscription management
• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services

Legal Requirements

• Compliance with valid legal processes and court orders
• Protection of our legal rights and property
• Prevention of fraud, abuse, or harm to users
• National security or law enforcement requests (where legally required)

Business Transfers

• In connection with mergers, acquisitions, or asset sales
• Only with equivalent privacy protection guarantees
• With advance notice to affected users

5.2 Emotional Data Sharing Restrictions

• Emotional intelligence data is NEVER shared with third parties
• No exceptions for marketing, advertising, or commercial purposes
• Anonymized research only with explicit user consent
• Crisis intervention sharing limited to immediate safety needs

6. DATA RETENTION AND DELETION

6.1 Retention Periods

• Account data: Retained while account is active plus 30 days
• Usage analytics: Aggregated data retained for up to 2 years
• Emotional data: Deleted immediately upon user request or account closure
• Legal compliance data: Retained as required by applicable law

6.2 User Deletion Rights

• Complete account deletion available at any time
• Selective data deletion for specific data categories
• Immediate emotional profile deletion with one-click option
• Data portability for account migration or backup

7. SECURITY MEASURES

7.1 Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Automated threat detection and response systems

7.2 Organizational Safeguards

• Employee training on privacy and data protection
• Strict access controls and need-to-know principles
• Regular privacy impact assessments
• Incident response and breach notification procedures

7.3 Enhanced Emotional Data Security

• Separate encrypted storage for emotional intelligence data
• Additional access restrictions beyond standard personal data
• Real-time monitoring for unauthorized access attempts
• Automatic deletion triggers for extended inactivity

8. YOUR PRIVACY RIGHTS

8.1 Universal Rights

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing for specific purposes

8.2 Marketing and Communications

• Opt-out of marketing communications at any time
• Granular preferences for different types of communications
• Immediate unsubscribe options in all marketing emails

8.3 Enhanced Rights for Emotional Data

• Immediate deletion of emotional profiles
• Granular consent management for emotional tracking
• Real-time opt-out during AI interactions
• Emotional data export in human-readable format

9. CHILDREN'S PRIVACY

9.1 Age Restrictions

• Our services are not intended for children under 13
• Users between 13-17 require parental consent
• Enhanced protections for all minor users
• Immediate account suspension for underage users

9.2 Parental Controls

• Comprehensive parental oversight tools
• Consent mechanisms for minor data collection
• Restricted emotional AI interactions for minors
• Enhanced safety monitoring and reporting

10. INTERNATIONAL USERS

10.1 Cross-Border Data Transfers

• Data may be processed in the United States and other countries
• Adequate safeguards in place for international transfers
• Compliance with applicable international privacy laws
• Specific protections for EU/EEA users under GDPR

10.2 Regional Compliance

• GDPR compliance for European Union users
• CCPA compliance for California residents
• PIPEDA compliance for Canadian users
• Local privacy law compliance where applicable

11. POLICY UPDATES

11.1 Notification Process

• 30 days advance notice for material changes
• Prominent website notification of policy updates
• Email notification to active users
• Continued use constitutes acceptance after notice period

11.2 Version Control

• All policy versions maintained for transparency
• Change logs available for review
• Historical policies accessible through our website

12. CONTACT INFORMATION

12.1 Privacy Officer

12.2 Platform-Specific Support

• General inquiries: support@nocturnereads.app
• Nocturne Fiction: fiction-support@nocturnereads.app
• Quorra: quorra-support@nocturnereads.app
• Sonny/HeartLogic: ai-support@nocturnereads.app

12.3 Data Protection Requests

For all data protection requests, including access, deletion, or correction requests, please email: data-requests@nocturnereads.app

Response Time: We will respond to all privacy requests within 30 days (or as required by applicable law).

13. LEGAL BASIS FOR PROCESSING

13.1 Lawful Bases

• Contract performance: Processing necessary for service delivery
• Legitimate interests: Platform improvement and security
• Consent: Marketing communications and emotional data collection
• Legal compliance: Regulatory and legal requirements

13.2 Withdrawal of Consent

• Consent can be withdrawn at any time
• Withdrawal does not affect previous lawful processing
• Some services may be unavailable after consent withdrawal

This Privacy Policy is governed by Texas law and any disputes will be resolved in the courts of Texas. If any provision is found unenforceable, the remainder of the policy remains in full effect.

© 2025 Nocturne AI LLC. All rights reserved.